The new situation has changed the type of contact with customers. Pharmacies, as places where sick people come together, have exceptional challenges in current circumstances.
We can postpone food shopping, but not really when it comes to medicines.
On the one hand, all buyers want to feel safe; on the other, pharmacy staff members are in particular danger and must take care of themselves. Therefore, selling through the window is the best form of service now and customers accept it.
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